Microsoft Corp. MSFT CEO Satya Nadella acknowledged the need for a fundamental cultural shift in the company’s approach to cybersecurity, following a series of high-profile security incidents that prompted him to take a voluntary $5 million reduction in his cash incentive.

What Happened: “That’s what will be culture change,” Nadella told Wired in a recent interview, emphasizing that the transformation wouldn’t involve internal blame. “This is not about a witch hunt internally at Microsoft.”

The call for change comes after several significant security challenges in 2023-2024. The U.S. Department of Homeland Security criticized Microsoft’s security systems as inadequate in March, particularly noting vulnerabilities to China-based hacking group Storm-0588.

The company also faced a system compromise by the Russian group Midnight Blizzard, affecting corporate email accounts, and dealt with a global IT outage stemming from a CrowdStrike update issue.

Nadella’s promise, and Microsoft’s security troubles that precede them, are reminiscent of what happened more than 20 years ago – back in 2002, after a series of security lapses, Bill Gates sent a famous memo to all Microsoft employees to launch an initiative called “Trustworthy Computing.”

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Why It Matters: Brad Smith, Microsoft’s vice chair and president, formally accepted responsibility for these security flaws in a June statement to the Department of Homeland Security. The acknowledgment came as Microsoft continued to expand its artificial intelligence initiatives, with Nadella noting that AI development was “doubling every six months or so.”

Despite these challenges, Microsoft’s market value has exceeded $3 trillion, and Nadella’s total compensation rose 63% to $79.1 million in fiscal 2024, primarily due to stock awards. However, demonstrating personal accountability, he requested a reduction in his cash incentive to $5.2 million from an eligible $10.7 million following the cybersecurity incidents.

The security concerns emerge as Microsoft maintains its leadership in generative AI, with over 85% of Fortune 500 companies using its AI tools. JPMorgan analyst Mark Murphy emphasized the company’s unique position in AI innovation, noting its success in infusing AI across both application and infrastructure stacks.

Nadella highlighted that “perverse incentives” often lead companies to prioritize product development over securing existing products, suggesting a need to rebalance these priorities as part of the cultural transformation.

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Microsoft CEO Satya Nadella. Photo by WEF on Flickr

Disclaimer: This content was partially produced with the help of Benzinga Neuro and was reviewed and published by Benzinga editors.