Goldman Sachs has officially launched its generative AI-powered assistant across the company, aiming to enhance productivity, according to an internal memo reviewed by Reuters.
Roughly 10,000 employees are already using the GS AI Assistant, according to a memo sent to staff by Chief Information Officer Marco Argenti.
With the company-wide rollout, Goldman joins a growing list of major financial institutions adopting AI tools to streamline operations and support employees in daily tasks.
The GS AI Assistant is designed to assist staff with “summarizing complex documents and drafting initial content to performing data analysis,” the memo said.
GS AI Assistant is now available to staff across all departments, providing specialized support tailored to the diverse needs of teams throughout the firm. The natural language assistant securely accesses a range of company-approved large language models (LLMs).
“Today marks an important moment in our AI journey as we are excited to announce the firmwide launch of the GS AI Assistant – the first generative AI-powered tool to reach this scale,” Chief Information Officer Marco Argenti said in a memo obtained by FOX Business.
“Thousands of our people are already using the GS AI Assistant, and I hope all of you will start exploring how the tool can positively impact your daily tasks and boost productivity, from summarizing complex documents and drafting initial content to performing data analysis,” Argenti added.
The broader release follows more than a decade of AI development at Goldman Sachs. Last year, the firm deployed a version of the GS AI Assistant specifically for its developers, giving thousands of engineers access to tools designed to accelerate the creation of generative AI applications.
Other banks have also embraced AI. Citigroup, for example, offers tools like Citi Assist, which searches internal policies and procedures, and Citi Stylus, which supports document summarization and comparison. Morgan Stanley uses a chatbot to assist financial advisors with client interactions, while Bank of America’s Erica helps retail customers manage daily transactions.
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